UNIQSEVEN

Returning items depends on your location and the type of item. Here's a step-by-stepguide:

For USA and Other Countries:

Eligibility: Returns are only accepted for
defective or incorrect items.

Contact Support:
Email support@uniqseven.com within 30 days of delivery with:

Condition: Items must be unworn, unaltered, odor-free, and in original condition with tags and packaging intact.

Approval: If approved, you will receive instructions for a replacement or refund.

For UK and Europe:

Eligibility: You can return unused, unworn, and original-condition items within 14 days of receiving your order.

Custom-made or personalized items can only be returned if defective.

Contact Support:
Email support@uniqseven.com with:

Shipping
Costs: Return
shipping is at your expense unless the item is defective or incorrect.

Refund
Process: Once the return is received and inspected, a refund will be issued to your original payment method. If you have further questions or need help with the process, Uniqseven's support team is ready to assist!

Helpful
Hint: Keep
your proof of postage and ship your return along with a tracking number as we
are not liable for return packages that are lost or stolen in-transit.

Shipping times vary by location and shipping method. Standard shipping takes 6-12 business days for most regions, while express options can deliver in 3-7 business days. Orders also have a 2-3 day processing time, which may be longer during peak periods. For more details click here.

We ships orders through trusted carriers, typically depending on your location. Common carriers include:

For USA: USPS, FedEx, or UPS.

For UK and Europe: Royal Mail, DHL, or other local couriers.

For International Orders: Depending on the region, they may use DHL, UPS, or other reliable carriers.

Once your order is shipped, you’ll receive a tracking number so you can follow your shipment’s progress. If you have specific shipping inquiries, feel free to reach out to us at support@uniqseven.com for further details!

We offer a wide range of payment methods, including Visa, MasterCard, American Express, Apple Pay, Bancontact, Google Pay, iDEAL, Klarna, Maestro, and UnionPay.

At Uniqseven, we strive to make your shopping experience as smooth as possible. Import duties may apply depending on your country's customs regulations. For most regions, you may not have to pay duties on orders below a certain value, while orders over that threshold may be subject to additional charges.

We encourage you to check with your local customs office for more specific information, as duties and taxes can vary. We're here to ensure your order reaches you with ease, and we appreciate your understanding!

Once your order has been placed, we begin the process of custom-making it, so cancellations are not possible after the order has been confirmed. If you realize there's an issue with your order (such as a mistake in the details), please contact support@uniqseven.com as soon as possible. If the order hasn't been processed yet, the team might be able to assist with a cancellation.

For any further inquiries, feel free to reach out to our support team!

Since our products are custom-made to order, exchanges are not typically accepted. However, if you receive a defective or incorrect item, you can contact support@uniqseven.com within the specified return period (usually 30 days for USA and 14 days for UK/Europe) with photos and your order details. If your request is approved, a replacement or refund
may be offered.

Please make sure to check the sizing and product details carefully before placing your order to avoid any issues. If you have any concerns or need assistance, feel free to reach out!

Yes, we provide track & trace, so you can follow your order every step of the way! Click here